Welcome to 1st Class Supplements! These Terms and Conditions (“Terms”) govern your use of our website (1stclasssupplements.com) and your purchase of our products. By using our website or placing an order, you agree to be bound by these Terms. Please read them carefully before proceeding.
1. General Information 1.1. Company Details: 1st Class Supplements is a UK-based business specializing in health foods and supplements. 1.2. Contact Us: For questions or support, please email us at support@1stclasssupplements.com
2. Eligibility 2.1. You must be at least 18 years old to purchase products from our website. 2.2. By placing an order, you confirm that you are legally permitted to buy the products in your jurisdiction.
3. Products and Pricing 3.1. All product descriptions, images, and pricing are accurate at the time of posting. However, we reserve the right to make changes without prior notice. 3.2. Prices include VAT (if applicable). Shipping costs will be added at checkout and displayed before payment is finalized. 3.3. Products are subject to availability. If an item is out of stock, we will notify you as soon as possible and offer an alternative or a refund.
4. Orders and Payments 4.1. By placing an order, you agree to provide accurate and complete information. 4.2. Payment must be made in full at the time of order placement. We accept Visa, Mastercard, PayPal. 4.3. We reserve the right to cancel or refuse any order at our discretion, including but not limited to cases where:
- The product is unavailable.
- Payment authorization fails.
- Fraudulent activity is suspected.
5. Delivery 5.1. Delivery is available within the UK. Additional charges may apply for international shipping. 5.2. Estimated delivery times are provided during checkout but are not guaranteed. 5.3. Risk of loss or damage to products passes to you upon delivery.
6. Returns and Refunds 6.1. We accept returns of unopened and unused products within 14 days of receipt, in accordance with UK consumer law. 6.2. To initiate a return, please contact us at support@1stclasssupplements.com with your order details. 6.3. Refunds will be processed within 14 days of receiving the returned item. 6.4. Return shipping costs are the responsibility of the customer unless the product is faulty or incorrect.
7. Use of Products 7.1. Products sold on our website are for personal use only and are not intended to diagnose, treat, cure, or prevent any health condition. 7.2. Always consult a healthcare professional before using any health foods or supplements, especially if you are pregnant, nursing, taking medication, or have a medical condition.
8. Intellectual Property 8.1. All content on our website, including text, images, logos, and trademarks, is the property of 1st Class Supplements and is protected by copyright laws. 8.2. You may not reproduce, distribute, or use any content without our written consent.
9. Limitation of Liability 9.1. 1st Class Supplements shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products. 9.2. Our liability is limited to the purchase price of the product in question.
10. Privacy Policy 10.1. We value your privacy. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your personal information.
11. Governing Law 11.1. These Terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales.
12. Changes to Terms 12.1. We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting on our website.
13. Contact Information If you have any questions about these Terms, please contact us at:
Email: support@1stclasssupplements.com
Address: 1st Class Supplements LTD,
Unit A,
82 James Carter Road,
Mildenhall,
IP28 7DE