Last Updated: 11/01/2025

1st Class Supplements (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy and Cookie Policy explains how we collect, use, and protect your information when you visit our website (1stclasssupplements.com) or interact with us. By using our website, you consent to the practices described below.

  1. Information We Collect

1.1 Personal Information
We may collect personal information that you provide directly to us, including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely by third-party payment providers)
  • Any other information you provide during account creation, purchase, or correspondence.

1.2 Non-Personal Information
We automatically collect certain data when you use our website, such as:

  • IP address
  • Browser type and version
  • Device information (e.g., operating system)
  • Pages visited and time spent on our website
  • Referral source (e.g., how you reached our site)

1.3 Cookies
We use cookies to collect information about your browsing activities. See Section 5 for more details.

  1. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Process Orders and Deliver Products

  • To fulfill your orders and provide customer support.
  • To process payments securely.

2.2 To Improve Our Services

  • To analyse website usage and improve functionality.
  • To personalize your experience on our site.

2.3 Marketing and Communication

  • To send promotional emails, newsletters, and special offers (only if you have opted in).
  • To respond to your inquiries or provide information you have requested.

2.4 Legal and Security

  • To comply with legal obligations.
  • To prevent fraud and ensure the security of our website.
  1. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

3.1 Service Providers
We work with trusted third-party providers who assist with payment processing, shipping, email marketing, and website analytics. These providers are bound by confidentiality agreements and only use your information to perform their specific services.

3.2 Legal Requirements
We may disclose your information if required by law or to protect our rights, property, or safety.

3.3 Business Transfers
In the event of a merger, acquisition, or sale of our business, your data may be transferred as part of the transaction.

  1. Your Rights

As a user of our website, you have the following rights under the UK General Data Protection Regulation (GDPR):

4.1 Access
You have the right to request a copy of the personal data we hold about you.

4.2 Correction
You can request that we correct any inaccuracies in your personal data.

4.3 Deletion
You have the right to request the deletion of your personal data, subject to legal and contractual obligations.

4.4 Objection to Processing
You can object to the processing of your data for marketing purposes or where we rely on legitimate interests.

4.5 Data Portability
You have the right to request that your data be transferred to you or another organization in a structured, commonly used format.

To exercise these rights, please contact us at support@1stclasssupplements.com

  1. Cookies

5.1 What Are Cookies?
Cookies are small text files placed on your device when you visit our website. They help us improve your experience by remembering your preferences and enabling certain features.

5.2 Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly (e.g., shopping cart functionality).
  • Performance Cookies: Collect anonymous data on how visitors use the site.
  • Functional Cookies: Remember your preferences (e.g., language selection).
  • Targeting Cookies: Used for personalized advertising and tracking.

5.3 Managing Cookies
You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.

  1. Data Security

We take the security of your data seriously and implement appropriate measures to protect it from unauthorized access, alteration, or loss. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

  1. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

  1. Changes to This Policy

We reserve the right to update this Privacy and Cookie Policy at any time. Changes will be posted on this page, and where appropriate, we will notify you via email or website notification.

  1. Contact Us

If you have any questions or concerns about this Privacy and Cookie Policy, please contact us at:

Email: support@1stclasssupplements.com
Address: 1st Class Supplements LTD,

Unit A,

82 James Carter Road,

Mildenhall,

IP28 7DE